Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
central location
friendly service
noise disturbances
limited dining options
7.6/10
Very good
Rooms
7.3
Location
8.7
Service
8.7
Dining
6.4
Guest reviews
7.6/10
based on 8 reviews
8.2
8.2/10 based on 1881 reviews
Mary
United States,
April
2024
8.0/10
For my short visit to this city, the hotel's location just by the tram station was really convenient. The continuous noise from the road was a bit bothersome, but overall, the place was nice by Amsterdam standards.
Rooms
7.0
The rooms, although small, were sufficient for a short stay. Double glazing would have been beneficial due to the constant road noise.
Service
9.0
The staff went above and beyond, providing us with hot drinks and helpful information. I would absolutely recommend their service.
Location
9.0
The hotel's location was fantastic, close to all the main attractions of Amsterdam and within easy walking distance to everything. It struck a perfect balance of being near the action yet quiet enough for a good night's rest.
Dining
8.0
The dining options offered were more than satisfactory, including fresh pancakes and grilled vegetables. It was disappointing that some advertised items were not available, but it didn't take away from the overall dining experience.
Facilities
7.0
The facilities at the hotel were adequate for my needs during the stay. The absence of some amenities was compensated for by the positive aspects of the property.
Shirley
United Kingdom,
March
2024
7.8/10
The hotel is in a perfect location with easy access to attractions and basic amenities nearby. The rooms, although matching the one assigned, lacked soundproofing from each other, causing disturbances. The service was exceptionally friendly and efficient, making the stay worthwhile.
Rooms
6.0
The rooms, while matching the assigned one, lacked soundproofing from each other, leading to disturbances like loud footsteps and furniture sounds.
Service
9.0
The service was extremely friendly and helpful, making the stay worth every penny.
Location
9.0
The location was perfect, close to all attractions in the city center and within walking distance to bars and restaurants.
Dining
7.0
The dining experience was a bit lacking during our stay, but compensations were made due to kitchen refurbishment.
Facilities
8.0
central location
noise disturbances
Michael
United States,
February
2024
7.0/10
I found the hotel's location very convenient, close to the city center and easily accessible to all attractions. The service was top-notch, with extremely helpful and polite staff. However, the room was a bit of a letdown as it was on the ground floor with only a super small window, giving it a 'scape room' vibe.
Rooms
5.0
My room on the ground floor had only a super small window at the top of the wall, which made it feel like a 'scape room. '
Service
9.0
The staff were extremely helpful and polite throughout my stay.
Location
8.0
The hotel is situated in the city center, making it easy to reach all the main tourist attractions.
Dining
6.0
The dining experience was advertised as English but didn't quite meet the expectations, with a 'take it or leave it' attitude from the staff.
Facilities
7.0
Leslie
United Kingdom,
February
2024
8.2/10
The hotel exceeded my expectations with its fantastic location next to the flower market and its modern, spotless rooms. The service was outstanding, making our stay very enjoyable. However, the dining experience fell short with misleading descriptions. Pricing was reasonable for the value offered.
Rooms
9.0
I was impressed by the spotless and very modern rooms. They were a nice retreat after a busy day exploring Amsterdam.
Service
9.0
The staff were extremely helpful and friendly, providing great suggestions on what to see and where to eat in Amsterdam.
Location
10.0
The hotel's central location was a major advantage, within walking distance of all the must-see spots in Amsterdam. Despite facing a busy street, noise was not an issue.
Dining
5.0
The dining experience was not as advertised and the breakfast options were misleading. However, light bites were available.
Facilities
8.0
The hotel facilities were satisfactory, providing everything needed for a comfortable stay.
modern rooms
misleading dining
William
United States,
December
2023
7.4/10
I made a mistake booking a room without a window, and to my surprise, it was a terrible room at the very top of the building in the eaves. However, it had a huge living space and a generously sized bathroom with a separate bath and shower cubicle, different from the photos.
Rooms
7.0
Despite my mistake in booking, the room was at the top of the building with a huge living space and a generously sized bathroom, although different from the photos.
Service
9.0
The staff were really friendly and helpful during my stay, making my experience more enjoyable.
Location
8.0
The location was excellent, close to the city center and just by the tram station, making it convenient for exploring Amsterdam.
Dining
6.0
Unfortunately, the dining experience was limited as the kitchen was being refurbished, but there were nearby places to eat in front of the hotel and in the shopping district.
Facilities
7.0
Stewart
United Kingdom,
November
2023
7.6/10
The hotel is in a prime location, right in the middle of everything, making it easy to walk to main attractions. The rooms are exceptionally clean and comfortable with double beds, although the windows are on the smaller side. The service was very helpful and friendly, except for an intimidating incident after a complaint to booking. The dining options were average, with advertised English breakfast being misleading. The hotel location is central without noise issues, making it convenient for exploring the city.
Rooms
8.0
The room was exceptionally clean every time I came back to it. The double bed was comfortable, although the windows were tiny.
Service
7.0
The service was extra helpful and friendly, making our stay very enjoyable, except for an intimidating incident in response to a complaint.
Location
9.0
The location is great, right in the middle of everything, convenient for walking to main attractions.
Dining
6.0
The dining experience was average, with advertised English breakfast not meeting expectations.
Facilities
8.0
The hotel has good facilities for a 3-star property, making the stay comfortable and convenient.
William
United Kingdom,
October
2023
8.0/10
I found the hotel to be a charming find for an Amsterdam city break with its cozy, clean rooms and friendly service. The location, though a bit off the beaten path, offers a great mix of brand-new facilities and a charming room design. While the dining options could be improved, the overall experience was delightful.
Rooms
9.0
The rooms had a huge living space and a generously sized bathroom. The attic room character with old beams added a beautiful touch, but the wind howling across the roof was a bit disruptive. The steep stairways were a challenge with luggage.
Service
9.0
The service was very friendly and extremely helpful throughout my stay. I would definitely consider booking this hotel again for the cleanliness and friendliness.
Location
8.0
The location is more important than the room size, offering a great mix of modern facilities and a charming room design that is perfect for a couple on a nice hotel trip. It may seem a bit off the beaten path, but it's ideal for an Amsterdam city break.
Dining
7.0
Although the dining options were a bit limited, with more hot choices needed, there are plenty of places to eat nearby in the shopping district. The sweet biscuits provided were a nice touch.
Facilities
7.0
The hotel offers basic facilities that are clean and sufficient for a short stay. However, additional dining options within the hotel would be a welcome addition.